• 🥜 Nuts Station Training Course

  ✅ Module 1: Introduction to Nuts Station

  • Role of the Nuts Station in guest experience

  • Importance of freshness, portion control, and hygiene

• Understanding the different types of nuts served (roasted, raw, salted, spiced, caramelized, etc.)

✅ Module 2: Product Knowledge

• Types of nuts:

  • Almonds, Cashews, Pistachios, Walnuts, Hazelnuts, Peanuts

• Special mixes (e.g., spicy mix, sweet mix, premium blend)

• Health benefits & common allergens

✅ Module 3: Serving Standards

• Portion sizes for each product

• Correct scooping and weighing techniques

• Packaging (bags, boxes, sealing, labeling)

• Presenting nuts attractively in the display

✅ Module 4: Hygiene & Safety

• Using gloves and tongs at all times

• Avoiding cross-contamination (e.g., sweet vs. salty)

• Cleaning schedules for scoops, trays, and display units

✅ Module 5: Guest Interaction

• Greeting guests with a smile

• Offering samples politely

• Recommending popular or premium blends

• Answering guest questions confidently (e.g., nut origin, spiciness, allergy info)

✅ Module 6: Upselling Techniques

• Suggesting nut mixes with coffee or dessert

• Promoting seasonal or limited-edition flavors

• Using “try-before-you-buy” strategy to boost sales

• Creating gift packs or bundled offers

✅ Module 7: Inventory & Stock Rotation

• First In, First Out (FIFO) method

• Checking product expiry and quality

• Reporting low stock to supervisor

• Recording waste properly

✅ Module 8: Practical Assessment

• Mock guest interaction

• Nuts serving and packaging test

• Hygiene compliance check

• Final feedback and certification