First Host For Our Guest From All The Staff Will Be The Cashir
That is way he is the most important staff to Welcome All The Guest and make sure that from eye contact and smiling to take the order then hand off the invoice .
So List Start Explain More About Cashir Role :-
For Any Issue Or Comment From Our Guest Please Follow Our Standard:
L A S T
L: Listen
A: Apologies
S: Satisfy
T: Thanks
1. First Impressions Matter 👋
- Greet guests warmly with a smile. 😊
- Make eye contact and acknowledge them immediately.
- Use a friendly Put Same Time professional tone.
2. Efficient & Accurate Transactions 💰
- Process payments quickly and correctly.
- Minimize wait times while maintaining accuracy.
- Offer different payment options smoothly.
3. Communication Skills 🗣️
- Speak clearly and confidently.
- Thank guests for their visit. 🙏
- Upsell or cross-sell in a non-pushy way (e.g., “Would you like to try our special today?”).
4. Handling Issues & Complaints 🤝
- Stay calm and professional when guests have concerns.
- Apologize sincerely and offer solutions.
- Know when to escalate issues to a manager.
- Follow (L-a-s-t) Listen , Apologize , Satisfy , Thanks.
5. Personalizing the Experience 🌟
- Use the guest’s name if possible.
- Offer loyalty programs or promotions.
- Make the checkout experience pleasant and engaging.
6. Final Touch & Farewell 👋
- End the transaction with a positive remark (e.g., “Hope to see you again soon!”).
- Ensure guests leave with a good feeling about their experience.
For Cashir Role Remember That you Will Be Our Man to Give The Most Important First Impression.
Guest Expert Course Is Not Just For Learning Only, The Most important Exam For You Is To Do it At The Store With all Of Our Guest .