For Any Issue Or Comment From Our Guest Please Follow Our Standard: 

L A S T

L: Listen 

A: Apologies 

S: Satisfy

T: Thanks

Chef / Food Maker Role in Guest Experience

1. Food Quality & Presentation 🍽️

• Ensuring food is fresh, properly cooked, and visually appealing.
• Maintaining consistency in taste and portion size.
• Understanding plating techniques to enhance visual appeal.

2. Speed & Efficiency ⏳

• Managing kitchen workflow to avoid long wait times.
• Preparing dishes quickly while maintaining quality.
• Coordinating with waitstaff to serve food at the right temperature.

3. Customization & Special Requests 🎯

• Understanding dietary restrictions (allergies, vegan, gluten-free, etc.).
• Adjusting dishes based on guest preferences without compromising quality.
• Recommending alternative ingredients when needed.

4. Cleanliness & Hygiene 🧼

• Following strict hygiene and food safety regulations.
• Keeping the kitchen and food prep areas sanitized.
• Properly storing and handling ingredients to prevent contamination.

5. Communication with Staff & Guests 🗣️

• Coordinating smoothly with waitstaff to ensure accurate orders.
• Handling complaints professionally and making quick corrections if needed.
• Occasionally engaging with guests (e.g., explaining dishes in open kitchens or special events).

6. Problem-Solving & Handling Complaints 🤝

• Quickly fixing incorrect or unsatisfactory dishes.
• Dealing professionally with complaints about food quality.
• Finding creative solutions for last-minute order changes.

Manaeesh is our Chef And Food Maker Man , Is Same Important Like Cashir,Bar Man for Guest Expert Experience.

Guest Expert Course Is Not Just For Learning Only, The Most important Exam For You Is To Do it At The Store With all Of Our Guest .