Guest Expert
About Course
For Our Company Policy And To Make Sure That All Our Guest Fell Like Home We Need To Have Our Guest Expert Course , As A guest expert refers to an individual who possesses specialized knowledge or expertise in a particular area and contributes their insights to another company or content platform.
For Any Issue Or Comment From Our Guest Please Follow Our Standard:
L A S T
L: Listen
A: Apologies
S: Satisfy
T: Thanks
Since the guest experience is very important and starts outside the store, we divide the experience into 4 steps, each step accounting for 25% of the experience.
The guest experience is very important and begins outside the store. We divide the experience into four steps, each accounting for 25% of the experience.
Outside the store: Cleanliness of the door, logo, exterior lighting, and general atmosphere account for 25% of the experience.
Inside the store before ordering: Cleanliness of the store, display screens, air conditioning, and general atmosphere account for 25% of the experience.
During checkout and order preparation: Cleanliness of the display area, availability of options, and staff behavior account for 25% of the experience.
During and after eating: The way the staff treats the guest during the meal or drink, and after the meal or drink is served. We thank the customer and hope to see them again.
This makes the guest’s experience 100% positive and enjoyable.
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